CA Unicenter DSM Agent + Remote Control Plugin 11.2.3.1895
CA International, Inc. – SharewareStreamline IT Management with CA Unicenter DSM Agent
CA Unicenter DSM Agent combined with the Remote Control Plugin offers robust solutions for effective IT asset management and seamless remote support, but its complexity may pose a learning curve for new users.
The DSM Agent + Remote Control Plugin enables administrators to remotely access and troubleshoot desktops or servers located anywhere on their network, even when they are not physically present at the machine. IT staff can take control of a remote device, view the user's screen, transfer files, and run diagnostics to identify and resolve issues without the need for onsite support.
With this tool, IT departments can save time and reduce costs associated with traveling to individual workstations for maintenance and support. The plugin also offers advanced features such as session recording, which allows administrators to review remote sessions for auditing or training purposes.
The DSM Agent + Remote Control Plugin is designed to be user-friendly, with an easy-to-use interface that allows for simple integration and configuration with existing systems. The tool supports a wide range of operating systems, ensuring compatibility across diverse network environments.
Overview
CA Unicenter DSM Agent + Remote Control Plugin is a Shareware software in the category Business developed by CA International, Inc..
The latest version of CA Unicenter DSM Agent + Remote Control Plugin is 11.2.3.1895, released on 02/18/2008. It was initially added to our database on 10/29/2007.
CA Unicenter DSM Agent + Remote Control Plugin runs on the following operating systems: Windows.
CA Unicenter DSM Agent + Remote Control Plugin has not been rated by our users yet.
Pros
- Provides comprehensive asset management capabilities
- Offers remote control functionality for efficient troubleshooting
- Includes security features to protect sensitive information
- Integrates well with other CA products for seamless IT management
- Scalable solution for managing a large number of devices
Cons
- Can be complex to set up and configure initially
- May require additional training for users to utilize all features effectively
- License costs can be high for large deployments
- Support and updates may be limited compared to other similar products
- User interface can sometimes be overwhelming for new users
FAQ
What is CA Unicenter DSM Agent + Remote Control Plugin?
CA Unicenter DSM Agent + Remote Control Plugin is a software solution developed by CA International, Inc. It is an extension to the CA Unicenter Desktop and Server Management (DSM) suite, providing remote control capabilities for managing and troubleshooting remote endpoints.
What are the key features of CA Unicenter DSM Agent + Remote Control Plugin?
The key features of CA Unicenter DSM Agent + Remote Control Plugin include remote desktop sharing, file transfer, remote command execution, hardware and software inventory management, real-time monitoring, policy enforcement, and reporting capabilities.
How does CA Unicenter DSM Agent + Remote Control Plugin facilitate remote control of endpoints?
CA Unicenter DSM Agent + Remote Control Plugin establishes a secure connection between the management console and the remote endpoint using industry-standard encryption protocols. It allows technicians to view and control the desktop of the remote endpoint as if they were physically present.
Can CA Unicenter DSM Agent + Remote Control Plugin transfer files between the management console and remote endpoints?
Yes, CA Unicenter DSM Agent + Remote Control Plugin supports file transfer functionality. Technicians can easily transfer files between the management console and remote endpoints, facilitating tasks such as software installation, patch deployment, or retrieving log files.
What benefits does CA Unicenter DSM Agent + Remote Control Plugin offer to IT support teams?
CA Unicenter DSM Agent + Remote Control Plugin enhances efficiency and effectiveness of IT support teams. It allows technicians to remotely troubleshoot issues, resolve problems without physical presence or interruptions to end-users, and reduce the need for on-site visits, resulting in cost savings and improved service delivery.
Is CA Unicenter DSM Agent + Remote Control Plugin platform-specific?
No, CA Unicenter DSM Agent + Remote Control Plugin is designed to be platform-agnostic. It can be installed on endpoints running various operating systems such as Windows, macOS, or Linux, enabling remote control capabilities across heterogeneous environments.
Does CA Unicenter DSM Agent + Remote Control Plugin require additional infrastructure or servers?
CA Unicenter DSM Agent + Remote Control Plugin leverages the existing infrastructure of the CA Unicenter DSM suite. It typically requires a centralized management console and agents installed on remote endpoints, but no additional dedicated infrastructure or servers are necessary.
Is CA Unicenter DSM Agent + Remote Control Plugin customizable?
Yes, CA Unicenter DSM Agent + Remote Control Plugin provides customization options. Administrators can define policies, configure access controls, tailor the user interface, and integrate it with existing IT service management or help desk systems as per their specific requirements.
Does CA International provide support for CA Unicenter DSM Agent + Remote Control Plugin?
Yes, CA International offers technical support and documentation resources for customers using CA Unicenter DSM Agent + Remote Control Plugin. Customers can access product documentation, submit support requests, and benefit from the expertise of the CA support team.
Where can I find more information about CA Unicenter DSM Agent + Remote Control Plugin?
For more information about CA Unicenter DSM Agent + Remote Control Plugin, you can visit the official website of CA International or refer to the product documentation and user guides provided by CA.
Boris Weber
I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.
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